commonIT

It’s nearly two years since we started commonIT, and with the Cloud Brokerage market fast becoming the new challenge we’ve decided we need to reorganise. The first phase in our development is coming to an end. We’ve successfully validated that our concept of virtualizing industry-standard web browsers to deliver more secure, less costly access to Cloud-based applications answers a genuine need in the market. This required a significant investment in R&D to develop and deliver a customer-ready product in line with our ideas. We’re now entering a new phase in which the key challenge will be to position our Virtual Browser solution as one of the pillars of what Gartner describes as “Cloud Brokerage”.

CommonIT needs to evolve to continue to develop successfully. We’re working on a new round of funding with the target of supporting a three-year development plan. In this context we’re sorry to have to announce the departure of Daniel, our CEO. Daniel leaves us for purely personal reasons which he felt he could not reconcile with the demands of the leadership role in this new phase of development for commonIT. The role of CEO falls to me, David, with Albino and Mathieu contining in their respective roles on the management team. Alongside this change we’ve decided to put in place a strategy committee composed of experts with significant strategy, legal and managerial skills. This “advisory board” will have a non-official role, guiding our strategy as we move forward.

The Cyberdefense security solution developed and introduced a few months ago by commonIT partner Hermitage Solutions is an outsourced SaaS-style “Security as a Service” offering. Targeting small and medium businesses, Cyberdefense offers a full range of security functions, resolving the increasingly complex technical challenges faced by SMBs with an end-to-end security solution delivering legal and regulatory compliance and even an insurance policy.

Hermitage Solutions has chosen our Virtual Browser technology as part of the Cyberdefense offering. Under an OEM agreement Hermitage and commonIT have integrated Virtual Browser as a component of the SaaS platform. The result for Hermitage is a simple, secure, and cost-effective response to customer needs for mobile and remote access. Cyberdefense users get remote Intranet and Windows desktop access (physical or virtual), using any available machine, easily and securely.

With the Cyberdefense offering Hermitage Solutions positions itself as a Managed Security Services Distributor (or MSSD), with Cyberdefense being offered through Hermitage’s reseller network.

Innovation is one of our core values; innovation gave birth to commonIT and continues to influence how we approach the decisions we make every day to develop our business. So it there was no hesitation when we decided to partner with the Telecommunications department of INSA Lyon as a sponsor of its “Projets Innovants” (Innovative Projects) program.

Three of the four co-founders of commonIT are graduates of INSA Lyon, one of France’s leading graduate engineering schools. But sponsoring the Projets innovants program is about more than just giving something back to the old school. The program, run by Stéphane Frénot (tutor/researcher) et Hugues Benoit-Cattin (head of department), targets engineering students in the 4th year of their studies. The objective is to give the students the tools and methodologies to drive technological innovation, and includes a 6-month project. As a sponsor commonIT will meet regularly with the participants to deliver practical recommendations drawn from our own experience. CommonIT will also be sponsoring a prize for the three most innovative projects with an awards ceremony when the program draws to a close in June.

Microsoft’s staged launch of Windows 7 during the latter half of 2009 has left enterprise system and network admins facing a dilemna. Is now the right time to migrate? And what are the issues?

Given the widely acknowledged lack of enthusiasm for Vista in the corporate network, this means migrating from XP — and the default browser in XP, IE6. For Microsoft, there’s no problem. IE8, integrated with Windows 7, offers “a faster, easier, safer web” (compared, we presume, to IE6 and IE7). The problem in the enterprise is that many applications were (naively) optimised for IE6, and are dependent on certain Microsoft proprietary “enhancements”… which were subsequently dropped in IE7 and IE8 as Microsoft moved to improve compliance with W3C standards.

Will migrating the desktop to Windows 7 mean re-writing enterprise applications to ensure compatibility? Is it cost-effective? Can it even be done? And if we do go through with it, can we be sure we won’t be faced with another costly re-write the next time MS updates IE?

Complicating the situation for today’s CIO even further, compatibility is now about much more than just following Microsoft’s roadmap for Internet Explorer. Your users are chosing Firefox, Safari, or Google Chrome, with terminal devices become more and more diverse — user’s own PCs or laptops from home, mobile users running an unpredictable range of smartphones, netbooks and soon to arrive slate devices. As a system administrator, you no longer have the luxury of dictating the configuration of the end-point device. You’re expected to deliver a service irrespective of user choices of platform and browser. How many IT departments have the means to test and validate corporate web-based applications against multiple browsers running on multiple end-point devices?

Fortunately there’s a secure, cost-effective and future proof answer to the issues,. A solution which allows users running Windows 7 to access IE6 optimised applications and IE8, without the need to go through any sort of context switching or reconfiguration. The solution is Virtual Browser.

Virtual Browser allows you to migrate desktop PCs to Windows 7 while offering IE6 compatibility by virtualising the browser (IE6 — or any other industry standard browser), ensuring ongoing access to IE6-optimised applications, simultaneously with support for the most recent browser releases. In practice a fully optimised browser configuration (browser release, plugins, helper applications such as Flash and Java) is hosted by the Virtual Browser server and launched on demand for each user connection. Multi-browser support made easy — find out more from one of our customers here.

Yes, Microsoft publishes yet another security alert for Internet Explorer. It allows an attacher access to any file on the system, and all versions of Internet Explorer are vulnerable — though the default configuration in the most recent versions of Windows (Vista, Server 2008, or 7) will block attempts to exploit the vulnerability. This leaves Windows XP deployments at risk; that’s 66% of the market according to NetMarketshare.

Bernard Ourghanlian, Director of Security at Microsoft France, has an interesting (for us) take on the issue. Interviewed by journalists for French web media Clubic, he says “We would love to put Internet Explorer 6.0 behind us, but we simply can’t. For an enterprise, deploying a new navigator is a huge job. As long as Microsoft offers support for Windows XP (up to 2014), Internet Explorer 6.0 will also be supported.”

Putting to one side (for the moment) the fact that this new vulnerability is one more proof point for the session isolation we’ve developped with Virtual Browser, Ourghanlian’s words highlight a further problem with the management of desktop navigators as part of the enterprise infrastructure: deployment, updates, patching… all these tasks represent significant management and support overheads for the enterprise. The centralized architecture of Virtual Browser makes updates, whether to the browser or its plugins, trivial, and means that every user sees the updated browser, instantly.

There’s nothing new under the sun, they say; they could have been talking about browser security issues. There’s clearly a need for a revolution in the browser architecture — run-time environment, deployment, and support tools. That’s what we’re working on and where we’re going with Virtual Browser.

On January 15th the German federal information security agency BSI and the French equivalent CERTA both issued bulletins recommending the use of products other than Microsoft Internet Explorer, following a security alert from Microsoft the previous day.

According to French agency CERTA the vulnerability in IE would allow an attacker to remotely execute code on the user’s PC, to steal data or compromise the system. Some of the world’s largest corporations, including Google, appear to have been victims of attacks.

This is the first time that official national IT security agencies have explicitly warned against the use of a specific product due to vulnerabilities. In this case, though, the vulnerabilities are present in every release of the product back to version 6.0. Some two-thirds of internet users browse with IE, meaning the potential for damage is huge. Many enterprises and government agencies deliver IE 6.0 or 7.0 as part of the standard end-user desktop environment; the risk of a crippling attack on industry and/or government networks called for action.

This time Internet Explorer has been identified as vulnerable. But the reality is that it’s the underlying architecture of industry-standard web browsers that’s at fault. That’s why we’ve taken an entirely new approach with Virtual Browser. The only truly effective way to protect sensitive corporate or government networks is to isolate the browser using virtual machines in a secure, centralized hosting environment. With the session isolation feature of Virtual Browser any attack is contained within the session; should the session be compromised, it’s just a virtual machine and the attack is eliminated when the virtual machine is shut down at the end of the session. Whether it’s Internet Explorer or on of the alternatives running in the Virtual Browser session, users can continue to browse safe in the knowledge that their data – and their employer’s – is fully protected against the exploitation of any browser vulnerability.

The new year starts with two media appearances for commonIT. The January 7th edition of 01Informatique, France’s leading weekly for IT professionals, dedicates (almost) a full page to commonIT — the founders, the first steps, the technology — by journalist Stéphane Bellec. Should you get your hands on a copy, commonIT is on page 20. Hard on the heels of the 01Informatique article I was interviewed for the 01Business show on French radio station BFM (Business FM) — 3 questions, 3 minutes. You can listen to the interview as a podcast here — skip to 42″40 (unless you’re also interested in the French market for e-learning solutions, the focus of the broadcast).

Malware researchers at McAfee Labs, the research division of McAfee, have just published their annual report “2010 Threat Predictions”. The browser, unsurprisingly, continues to be the principal vector for attacks, according to the report; the news is that social networking sites are fast becoming the main source of threats. One simple example: the popularity of URI shorthands (bit.ly, tinurl.com) to save characters in Twitter makes it easy to get even the most aware user to click on a “poisoned” link which may download malware or launch a cross-site attack.

The McAfee report also discusses the recent growth in exploits taking advantage of vulnerabilities in helper applications and browser plug-ins such as Adobe Acrobat and Flash. And they highlight the risk of HTML 5.0 “blurring and removing the lines between a web application and a desktop application”. The need for the enterprise to isolate different web usages based on security policies will become increasingly urgent in 2010.

The latest release of Virtual Browser introduces several new features (like every new release — with thanks to Mathieu’s team!). One of these new features in particular adds a whole new dimension to the Virtual Browser solution. Virtual Browser now supports delivery of ICA and RDP remote desktop clients, alongside our already familiar browser support (IE, Firefox, Java, Flash, etc). With this release the end-user now has access not just to web-based applications but to any application which can be virtualised, as well as full-featured virtual desktops.

It’s worth taking a few minutes to understand where we’re going with this. Release 1.3 offers a single, secure, platform-independent client delivering installation-free end-user access to any web-based or virtualised application without the need to worry about (i) the configuration of the end-point device; (ii) the compatibility of end-point browser configuration and the target application/server; or (iii) the appropriate network configuration (VPN, etc) to access the remote application. The objective is to position the Virtual Browser solution as the universal client for access to cloud-based services.

The “Cloud” and “Cloud Computing” are still relatively new terms and there are varying definitions of what they comprise. For us, they cover the full set of web-enabled or virtualised applications, hosted in the enterprise (the private cloud) or by third-party service providers (SaaS). What we’re seeing today is enterprises migrating step-by-step to cloud computing models, with the infrastructure becoming decentralised — some of it moving to virtual environments (Citrix and others), some of it onto the Intranet, and some moving to the Internet, taking advantage of Cloud offerings vendors like Google, Salesforce.com and other SaaS providers.

In positioning Virtual Browser as the universal client for cloud access, we’re facilitating enterprise migration to cloud computing by resolving three key management issues:

1. Security: encrypted traffic between the VB client and server, strong authentication, and support for multiple isolated user environments: Internet, Enterprise (internal) applications, on-line (cloud, SaaS) services, on both enterprise (managed) end-points and non-managed end-point devices.
2. Single point of management and maintenance — configuration, updates, patching — of the client environment, on a centralised server environment, clustered for redundancy and scalability.
3. Platform independence and compatibility: No matter what type of device the end-user is using or where they connect from, the application sees the same browser, eliminating compatibility issues and facilitating application development and support.

Navixia, a leading information security integrator in the French-speaking regions of Switzerland, is now a commonIT Gold partner — the first channel partner for the Virtual Browser solution outside France. Claude Krahenbuhl, Managing Director of Navixia, sees clear benefits for Navixia customers in the innovative Virtual Browser solution. And Navixia’s customers have responded enthusiastically.

Navixia offers a flexible, customer-centred approach to information security, enabled by the high level of technical skills and experience of the Swiss company’s founders and employees. For commonIT, we see this as validation that our technology and our business model can reach beyond the purely domestic market, and it marks a first concrete step in fulfilling our international ambitions.